Shipping policy

Melisses Gallery deliver internationally. The cost of shipment depends on the size and weight of the parcel as well as the destination country. The cost is calculated automatically at the last stage of checkout.

While we ship most orders by the next working day, there are times that there may be a delay of 2 additional days in case there are large items in an order or if there is a large number of items in an order.

If you would like to return an order or there is a problem with your order please refer to our Refund Policy.

You can always contact us for any shipping related question or if you are unsure about anything.

Orders that are sent within Greece are shipped with a courier service if the package weights less than 1kg.
All other packages are sent with First Class and Tracked Postal service ELTA.

All orders that are delivered outside of Greece are sent with First Class and Tracked Postal service ELTA. 

Currently we do not offer any other shipping method/service. 

We are proud to ship to most countries around the world. For a shipping quote, please shop on our website as usual. Once all items you wish to purchase are added to your cart, proceed to checkout and our system will provide a shipping quote based on the weight of the order and shipping address.
Please note that import duties are the responsibility of the recipient, which will be due at time of delivery. These charges are determined by the customs agency of the destination country. For additional information please contact your local customs office. Also please be aware of any commodity specific import regulations or restrictions that might affect your shipment.

If your order was dispatched with ELTA you can track your parcel here. To find out which service your parcel was dispatched with then please refer to the previous section, Shipping Services.